Terms of Use

Last updated: 23 October 2026

These Terms of Use govern your use of the website at yourcloud.vn (the “Website”), operated by Thanh Mai Solution Company Limited, a company registered in Vietnam under enterprise code 0316135412, with its registered office at 441/14/21 Dien Bien Phu str, Thanh My Tay Ward, Ho Chi Minh city. (“YourCloud”, “we”, “us” or “our”).

By accessing or using the Website you agree to these Terms. If you do not agree, please do not use the Website.

1. About the Website

The Website provides information about YourCloud’s Oracle Database and Oracle E-Business Suite support, managed services and consulting, and lets you contact us.

Information on the Website, including service descriptions, response times, coverage hours and plan features, is provided for general information only. It is not a binding offer. Any services we provide are governed exclusively by a separate written agreement between you and us, which prevails over anything stated on the Website.

2. Use of the Website

You may use the Website for lawful purposes only. You must not:

  • use the Website in any way that breaches applicable law or regulation;
  • attempt to gain unauthorised access to the Website, its servers or any connected system, including the content management area;
  • introduce viruses, malware or other harmful material, or interfere with the Website’s operation;
  • use automated means to collect content or contact details from the Website, or send unsolicited messages through our contact form;
  • submit false information or impersonate another person when contacting us.

We may suspend or restrict access to the Website at any time, for example for maintenance or security reasons.

3. Intellectual property

The Website and its content, including text, graphics, the our name and logo, and the layout, are owned by or licensed to our and are protected by intellectual property laws. You may view and print pages for your own internal, non-commercial use. Any other reproduction, distribution or modification requires our prior written consent.

Some photographs are provided by third parties under their own licence terms.

4. Third-party trademarks

Oracle, Java, MySQL and related names and logos are trademarks or registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

We are an independent service provider. Unless expressly stated, We are not affiliated with, endorsed by or sponsored by Oracle Corporation. References to Oracle products describe the technologies we support.

The Website may contain links to websites operated by third parties. We provide them for convenience only, have no control over their content, and are not responsible for them or for any loss arising from your use of them.

6. Disclaimer

We make reasonable efforts to keep the Website accurate and up to date, but the Website and its content are provided “as is” and “as available”. To the extent permitted by law, we make no warranty that the Website will be uninterrupted, error-free or free of harmful components, or that its content is complete, accurate or suitable for your purposes.

Technical content on the Website is general in nature and is not a substitute for advice on your specific environment. Do not make changes to production systems based solely on information published here.

7. Limitation of liability

To the extent permitted by applicable law, We are not liable for any indirect, incidental or consequential loss, or for any loss of profit, revenue, data or business opportunity, arising out of or in connection with your use of, or inability to use, the Website.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law. Our liability in connection with services we provide is governed by the relevant service agreement.

8. Privacy

Our Privacy Policy explains how we handle personal data submitted through the Website.

9. Changes to these Terms

We may update these Terms from time to time. The updated version takes effect when it is published on this page, and the date at the top shows when it was last changed. Please check this page regularly.

10. Governing law and disputes

These Terms are governed by the laws of the Socialist Republic of Vietnam. Any dispute arising from or in connection with these Terms that cannot be resolved amicably will be submitted to the competent court of Vietnam.

11. Contact

If you have any questions about these Terms, please contact us: